Welcome to Sajjad Rehabilitation & Therapy Centre. We value the trust you place in us when you visit our clinic or use our website. This Privacy Policy explains how we collect, use, and protect your personal and medical information in compliance with Indian data protection standards.

1. Information We Collect

To provide effective rehabilitation and physiotherapy services, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and age.
• Appointment Details: Preferred dates, times, and type of consultation required.
• Medical Information: Details about your condition, injury, or specific therapy requirements provided during inquiries.

2. How We Collect Information

We collect information through the following methods:

• Website Forms: When you fill out an appointment or contact form on our website.
• Phone Calls: When you call our clinic for inquiries or booking.
• WhatsApp: When you communicate with us via our official WhatsApp number.
• Email: When you send us an email regarding our services.

3. Purpose of Data Collection

We use your information solely for the following purposes:

• To schedule and confirm your physiotherapy or rehabilitation appointments.
• To communicate with you regarding your treatment plan or clinic updates.
• To improve our services based on patient feedback and requirements.
• To maintain accurate internal records for clinic administration.

4. Medical Information Confidentiality

We understand the sensitivity of medical data. Any health-related information you share with us is treated with strict confidentiality. Access to patient data is restricted to authorized clinical staff and therapists involved in your care. We do not share your medical history publicly or with unauthorized individuals.

5. Cookies and Website Tracking

Our website may use standard cookies to enhance your browsing experience. These cookies help us understand how visitors use our site (e.g., which pages are visited most) so we can improve website performance. You can choose to disable cookies through your browser settings, though this may affect some website features.

6. Data Sharing Policy

We respect your privacy. We do not sell, trade, or rent your personal information to third parties.

We may share information only in the following circumstances:

• If required by law or legal authorities.
• To protect the rights and safety of our clinic and patients.

7. Data Security Measures

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. Our digital systems are secured, and physical records are kept in a controlled environment. However, please note that no method of transmission over the internet is 100% secure.

8. Third-Party Services

We may use trusted third-party services to support our operations:

• Google Analytics: To analyze website traffic and usage patterns.
• WhatsApp: For convenient patient communication.
• Hosting Providers: To maintain our website infrastructure.

These third-party providers have their own privacy policies governing how they handle data.

9. User Rights

As a user or patient, you have the right to:

• Request corrections to your personal information if it is inaccurate.
• Request the deletion of your data from our marketing lists.
• Contact us with any concerns regarding your privacy.

10. Children’s Privacy

Since we provide child rehabilitation services, we take extra care with data related to minors. Information regarding children is collected only with the consent of a parent or legal guardian and is used strictly for treatment purposes.

11. External Website Links

Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revision date.

13. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us: